Key Informant Interviews
This is a key assessment tool which is provided for in relation to every single assessment area. But different types of experts (officials, civil society representatives, etc.) need to be interviewed for different assessment areas. Given that it does not make sense for different actors to interview the same experts (i.e. to ask experts to participate in more than one interview), this is again an area where it would make sense for one actor to do all of the interviews (or at least all with one category of expert).
Breaking the assessment areas down in terms of the type of expert gives the following picture:
| Type of Expert | Assessment Areas |
| Members of the oversight body | Central Measures |
| PIOs | Institutional Measures, Proactive Disclosure, Reactive Disclosure |
| Senior officials | Central Measures, Institutional Measures, Proactive Disclosure, Reactive Disclosure |
| Other officials (IT staff) | Proactive Disclosure |
| Civil society representatives | Central Measures, Institutional Measures, Proactive Disclosure, Reactive Disclosure |
| Key media users | Central Measures, Institutional Measures, Reactive Disclosure |
| Requesters | Institutional Measures, Reactive Disclosure |
| Complainants | Central Measures |
It may be difficult to identify some of these experts, such as key media users, other key requesters and complainants but various techniques can be used to try to get around this problem.
Sample key informant interview questionnaires for each type of expert are provided as part of the Comprehensive Methodology.